FAQs

As an Aveda Concept Salon & Spa, we offer more than just a service—we provide a sensory experience. From our signature Aveda rituals to our highly personalized approach to beauty and wellness, everything we do is designed to help you relax and feel your best. Discover our story and mission at mariecharlessalon.com/about-us/

We’re easy to locate at 4610 W Algonquin Rd in Lake in the Hills, IL. You can check out our full location details and contact information at mariecharlessalon.com/location/

We’re open Tuesday through Thursday from 9:00am to 8:00pm, and Friday through Saturday from 9:00am to 4:00pm. We are closed on Sundays and Mondays so that we can start every week recharged and ready to bring out your glow. See our full hours at mariecharlessalon.com/location/

Yes! We offer a $40 credit toward your first hair service of $75 or more for guests who haven’t visited us in the last six months. Mention promo code “Device40” when booking, and learn more at mariecharlessalon.com/specials/

You can easily book your next visit online through our website or by calling us at 224-858-4700. Reserve your spot in the chair here: mariecharlessalon.com

We certainly do, and they make the perfect gift for any occasion. Ask about our cards during your next appointment, or check our buy a gift card online: mariecharles.aurasalonware.com

Absolutely! It’s easy to sign up for Aveda Plus Rewards to earn points on your favorite products. As a member, you’ll enjoy special offers and the ability to redeem points for products or spa services. Details are at mariecharlessalon.com/aveda-plus-rewards/

We’re always looking for passionate individuals to join our team! If you think you’d be a fit, give us a call at 224-858-4700 or email your resume to mariecharlessalon@gmail.com. For more info, check out mariecharlessalon.com/about-us/careers/

We’re a tight-knit group that really values relaxation and environmental responsibility. We try to make the salon a peaceful escape for our guests and a supportive home for our staff. See what we’re about at mariecharlessalon.com/about-us/

We use Aveda because it’s 100% vegan and cruelty-free, and it actually works. It’s better for your hair and better for the planet, which is a win-win in our book. Learn about the mission at mariecharlessalon.com/why-aveda/

Our women’s cuts start at $61 and always start with a real conversation about what you’re looking for and how we’ll get you there. Check out the hair menu at mariecharlessalon.com/services/hair/

We absolutely do! Men’s cuts start at $25, and we love seeing the little ones (under 10) for cuts starting at $33. You can see all our styling options at mariecharlessalon.com/services/hair/

Dimensional color is what we’re known for! Whether you want a sun-kissed look or a full transformation, our balayage services start at $204. See our color pricing at mariecharlessalon.com/services/hair/

Yes, we offer a range of treatments to boost your hair health and shine. We highly recommend the Aveda Botanical Repair™ treatment to help build those hair bonds back up. See all our hair-saving treatments at mariecharlessalon.com/services/hair/

We do! Since everyone’s hair goals are different, we’ll need to do a quick consultation first to give you an accurate price. Give us a call at 224-858-4700 to set that up, or learn more about our services at mariecharlessalon.com/services/hair/

Many of our regulars swear by our Keratin Complex treatments. They’re amazing for smoothing things out and making your morning routine way faster. Call us for a quote based on your hair length and thickness, or see everything we offer at mariecharlessalon.com/services/hair/

We do! We offer standard perms as well as perm and cut combos. You can find those starting prices listed under our texture services at mariecharlessalon.com/services/hair/

We use Aveda’s Tulāsara™ line for our facials, which are incredibly relaxing. We have options ranging from 30 to 90 minutes depending on how much “me time” you have. Browse the spa menu at mariecharlessalon.com/services/facial/

Absolutely! Our popular add-ons include a Perfecting Plant Peel℠ or some Botanical Skin Resurfacing for when your skin needs a little extra glow. See the add-ons at mariecharlessalon.com/services/facial/

We sure do. We offer brow, lip, and chin waxing, or even a full face wax to get everything looking smooth. Check out our full menu at mariecharlessalon.com/services/waxing/

Yes, and we provide both of these services in a private, professional setting so our guests feel completely comfortable. See our full body waxing menu and rates at mariecharlessalon.com/services/waxing/

We offer both brow and lash tinting, which can save so much time off of your daily routine. Check out our full menu and prices at mariecharlessalon.com/services/waxing/

You can shop our shelves right here in the salon or use our online affiliate link to have it shipped to your door. See what’s new at shop.aveda.com/salon/mariecharlessalonspa

It’s all about the right routine! Our stylists will always give you a customized Aveda plan so your color stays fresh and your hair stays healthy. Check out some top picks at shop.aveda.com/salon/mariecharlessalonspa

If you’re planning a big change, like going from dark to blonde, or if you need a corrective color, it’s always a great idea to chat with us first. This helps us block out enough time to get your look perfect without rushing. Give us a call at 224-858-4700 to set up a quick visit, or check out our color options at https://mariecharlessalon.com/services/hair/.

We’d love to host you and your squad! We handle group bookings and bridal parties all the time, whether you’re looking for hair styling or relaxing spa services. Since these take a bit more coordination, just give us a ring at 224-858-4700 so we can help you plan the perfect timing. You can also see our hair menu here mariecharlessalon.com/services/hair/